Job Description
POSITION SUMMARY
- This role is primarily a SALES & MARKETING Management role, not a routine facility management position.
- The successful candidate will be responsible for:
- Driving aggressive revenue growth
- Increasing facility occupancy rates
- Building a strong client pipeline
- Positioning LCCI facilities as a preferred destination for corporate and high-profile events
- The role also provides strategic support to the Head of Department in executing key business initiatives.
CORE OBJECTIVES
- Drive revenue growth from facility rentals through proactive sales and marketing
- Increase occupancy and utilization rates across facilities being managed by the Department
- Build and sustain a robust client acquisition and retention strategy
- Position LCCI facilities as a top-tier events and corporate venue in Lagos
KEY RESPONSIBILITIES
Sales & Business Development (Primary Focus)
- Develop and execute data-driven sales and marketing strategies
- Actively prospect and secure business from:
- Corporate organizations
- Event planners
- Government agencies
- NGOs and associations
- Build and manage a strong sales pipeline with clear conversion targets
- Lead negotiations and close high-value deals
- Prepare and deliver compelling proposals and presentations
Revenue Generation & Performance Management
- Own and deliver on monthly, quarterly, and annual revenue targets
- Track key metrics such as:
- Occupancy rates
- Lead conversion rates
- Revenue per booking
- Develop pricing and promotional strategies to maximize revenue
- Provide regular performance reports and forecasts to management
Marketing & Brand Positioning
- Design and implement integrated marketing campaigns (digital & offline)
- Strengthen LCCI’s visibility in the events and corporate space
- Identify market trends and competitor offerings to improve positioning
- Collaborate with internal teams to enhance brand perception and reach
Client Experience & Relationship Management
- Manage end-to-end client engagement from lead generation to event completion
- Ensure exceptional customer experience
- Build long-term relationships with repeat and high-value clients
- Handle complaints and feedback professionally and proactively
Strategic & Operational Support
- Support the Head of Department in:
- Strategic planning
- Business development initiatives
- Special projects
- Contribute to continuous improvement of service offerings and processes
QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in Marketing, Business Administration, Hospitality Management, or related field
- 8–10 years’ experience, with strong emphasis on sales and business development
- Proven track record of meeting or exceeding revenue targets
- Experience in marquee sales, hospitality, or facility marketing is highly desirable
- Minimum of 2–3 years in a leadership/supervisory role
KEY COMPETENCIES
- Strong sales drive and commercial acumen
- Excellent negotiation and closing skills
- Proven ability to generate leads and convert opportunities
- Strong relationship management and networking skills
- Strategic thinking with strong execution capability
- Excellent communication and presentation skills
- High level of professionalism and integrity
- Proficiency in CRM tools and Microsoft Office Suite
WHAT SUCCESS LOOKS LIKE IN THIS ROLE
- Consistent achievement (or exceedance) of revenue targets
- Increased facility bookings and utilization rates
- Strong pipeline of high-value clients
- Improved brand visibility and market positioning
- High client satisfaction and repeat business