• Application Deadline: Fri, 24 Apr 2026 00:00:00 GMT
• Position: Restaurant Manager (QSR)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• City Victoria Island




• Job Field Catering / Confectionery 
  
  

Overview

• We are looking for a dynamic Restaurant Manager to lead all aspects of our QSR operations.


• You will oversee both the kitchen and front-of-house activities, ensuring high-quality menus are delivered and motivating staff to provide excellent customer service.


• This role requires hands-on supervision and strong operational management skills.

Key Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.


• Deliver superior service and maximize customer satisfaction.


• Respond efficiently and accurately to customer complaints.


• Regularly review product quality and research new vendors.


• Organize and supervise staff shifts to ensure smooth operations.


• Appraise staff performance and provide feedback to improve productivity.


• Estimate future needs for goods, kitchen utensils, and cleaning products.


• Ensure compliance with sanitation and safety regulations.


• Maintain and enhance the restaurant’s image and suggest improvement strategies.


• Control operational costs and identify measures to reduce waste.


• Prepare detailed reports on weekly, monthly, and annual revenues and expenses.


• Promote the brand in the local community through word-of-mouth and restaurant events.


• Recommend strategies to reach a broader audience (e.g., social media promotions).


• Train new and current employees on proper customer service practices.


• Implement policies and protocols to ensure efficient future restaurant operations.


• Provide technical knowledge to resolve operational or kitchen issues quickly.

Qualifications

• B.Sc degree in Business Administration, hospitality management, or culinary schooling is a plus.


• Strong leadership, motivational, and people skills.


• Acute financial management and cost control abilities.


• Good grooming and professional appearance.


• Familiarity with restaurant management software.


• Proven experience, preferably within the QSRindustry.

Experience:

• Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar supervisory role.


• Demonstrated customer service management experience.


• Hands-on experience supervising kitchen operations and front-of-house activities.