• Application Deadline: Tue, 14 Apr 2026 00:00:00 GMT
• Position: Case Worker



• Job Type Full Time , Onsite



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Borno




• Job Field NGO/Non-Profit 
  
  

Location: KAGA

Job Purpose

The Caseworker is responsible for providing direct support to vulnerable population through structured case management services, ensuring their needs are assessed, addressed, and followed up in a safe, confidential, and ethical manner.

Key Responsibilities

Case Identification and Intake

• Identify and register eligible beneficiaries/cases.


• Conduct intake interviews and initial assessments.


• Obtain informed consent before proceeding with services.

Case Management

• Develop and implement individual case plans.


• Provide regular follow-up and support to beneficiaries.


• Ensure timely case documentation and updates.


• Close cases appropriately when objectives are met.

Referrals and Coordination

• Refer clients to relevant service providers (health, legal, psychosocial, livelihood support)


• Maintain and utilize referral pathways


• Follow up on referrals to ensure services are received

Protection and Safeguarding

• Ensure adherence to protection principles (confidentiality, do no harm, best interest)


• Maintain strict confidentiality of case information


• Identify and report protection concerns and risks

Documentation and Reporting

• Maintain accurate and up-to-date case files and records


• Use approved case management tools and databases


• Prepare weekly and monthly reports

Community Engagement

• Conduct awareness sessions on available services


• Support community outreach and mobilization


• Build trust with communities and stakeholders

Coordination and Teamwork

• Work closely with supervisors and program teams


• Participate in case conferences and review meetings


• Collaborate with partners and service providers

Qualifications and Experience

• Bachelor’s degree in social work, Psychology, Sociology, or related field


• Minimum of 2–3 years' experience in case management or protection programming


• Experience working with vulnerable populations

Key Skills and Competencies

• Strong interpersonal and communication skills


• Ability to handle sensitive and confidential information


• Good documentation and reporting skills


• Empathy, patience, and problem-solving ability


• Ability to work under pressure and in field settings

IMPORTANT NOTE

• CENSCOPE operates in an equal opportunity environment and has policies that actively encourages inclusion and diversity, 


• CENSCOPE has zero tolerance for Sexual exploitation, abuse and harassment


• Applications will be reviewed on a rolling basis, and the organization reserves the right to close this vacancy prior to the stated deadline once a suitable candidate is identified.


• Only shortlisted candidates will be contacted.


• Female candidates are encouraged to apply


• CENSCOPE does not charge any fee to facilitate any recruitment process.