Job Description
Job Summary
- The Head of Project Management and Business Transformation Unit leads the delivery of strategic projects and drives enterprise-wide transformation within the insurance organization. The role ensures alignment with corporate objectives, regulatory requirements, and Nigeria’s insurance market dynamics.
- The position oversees project management frameworks and key initiatives such as digital transformation, process optimization, product innovation, and customer experience improvement. It also focuses on modernizing core insurance operations, including underwriting and claims management, to enhance efficiency and service delivery.
- Additionally, the role drives continuous improvement, ensures regulatory compliance, and collaborates across teams to manage risks and deliver measurable business value. The Head also leads change management efforts to support the successful adoption of new systems and processes.
Key Responsibilities
- Project Management
- Process improvement & Operational Efficiency
- Data Analytics & Business Intelligence
- Customer Experience Transformation
- Stakeholder & Change Management
Requirements
- First Degree in any relevant course or a related field.
- A master’s Degree will be an advantage.
- A professional qualification in this field will be an added advantage
- Minimum of 12 years extensive work experience in project Management and Business Transformation and 3 years in a managerial role.
Required Skills & Competencies:
- Knowledge and understanding of the Nigerian Insurance Sector
- Project Management.
- Strong technical expertise in data analysis, and business process improvement.
- Proficiency in Microsoft Office Excel, Power point and the likes.
- Strong analytical skills & Business Intelligence.
- Digital Transformation
- Ability to give balanced judgements
- Strong stakeholder management and negotiation
- Change management ability
- Strong decision making
- Time management priority setting
- Highly curious and ability to deal with ambiguity and complexity.
- Ability to challenge status quo
- Excellent communication and report writing skills with keen attention to details.