Job Description
Job Overview
- The Credit Sales Officer is responsible for driving revenue growth by building and managing relationships with high-value clients, identifying new business opportunities, and delivering tailored financial solutions.
- This role requires a strong understanding of financial products, excellent sales acumen, and the ability to balance client needs with risk and compliance considerations.
Key Duties & Responsibilities
- Develop and maintain relationships with high-value loan clients through strategic sourcing and proactive outreach
- Identify client needs and recommend tailored financial solutions aligned with their borrowing goals
- Meet and exceed monthly sales targets, contributing directly to revenue growth
- Promote and cross-sell company products while addressing client concerns in collaboration with internal teams
- Conduct preliminary reviews of loan applications to identify and mitigate potential risks
- Monitor loan performance and follow up with clients to ensure timely repayments, supporting recovery efforts where necessary
- Engage clients on overdue obligations and implement effective recovery strategies in line with company policies
- Ensure compliance with regulatory guidelines and internal policies in all sales and recovery activities
- Prepare and present detailed sales reports, leveraging market insights to attract and retain clients
- Deliver exceptional customer service through clear communication and consistent client engagement
- Support sales initiatives and collaborate with the broader team to achieve business objectives.
Requirements
- Interested candidates should possess a Bachelor’s Degree
- 2 - 5 years’ experience in credit sales, lending, or a related financial services role
- Strong understanding of loan products, credit risk assessment, and client relationship management
- Proven track record of meeting or exceeding sales targets
- Excellent communication, negotiation, and interpersonal skills
- Ability to manage both sales and recovery responsibilities effectively
- High level of integrity and attention to detail.