We are seeking a strong, hands-on, and results-driven Branch Supervisor to oversee the daily operations of our furniture hardware retail shop in Amu Market, Mushin.
The ideal candidate will manage staff, drive sales, ensure proper stock control, and maintain high operational standards in a fast-paced market environment.
Key Responsibilities
Supervise and coordinate daily branch operations and staff activities
Drive sales performance and ensure achievement of daily and monthly targets
Monitor staff productivity, attendance, and discipline
Ensure excellent customer service and quick resolution of complaints
Oversee stock management, including receiving, issuing, and reconciliation
Work closely with the storekeeper to prevent stock loss, theft, and discrepancies
Ensure proper product display, pricing, and merchandising within the shop
Monitor fast-moving and slow-moving items and report to management
Prepare and submit daily sales, stock, and operational reports
Enforce company policies, procedures, and internal controls
Maintain cleanliness, orderliness, and safety of the shop environment
Build relationships with key customers (retailers, wholesalers, carpenters, and bulk buyers)
Requirements
2–4 years of experience in retail supervision or branch management
Experience in furniture hardware, building materials, or a similar industry is a strong advantage
Proven ability to manage staff and meet sales targets
Ability to control stock and minimize losses in a high-traffic environment
Must be familiar with Mushin market dynamics and customer behavior
Minimum Qualifications
Minimum of OND (ND) in Business Administration, Management, or related field
Location Requirement:
Must reside in Mushin or its environs.
Skills & Competencies:
Strong leadership and team management skills
Sales-driven with strong negotiation and persuasion ability
Good knowledge of retail operations and inventory control
Ability to work under pressure in a busy market environment