Job Description
Job Summary
- The Administrative Officer will be responsible for providing day-to-day administrative support to ensure smooth business operations.
- The role involves coordinating office activities, managing documentation, supporting communication between departments, and maintaining efficient administrative systems.
Key Responsibilities
- Provide general administrative and clerical support to ensure efficient office operations
- Manage and organize company records, documents, and files (physical and digital)
- Handle correspondence including emails, phone calls, and internal communication
- Schedule meetings, appointments, and maintain calendars for management
- Receive and attend to visitors, clients, and vendors professionally
- Support procurement processes including raising purchase requests and tracking supplies
- Maintain office supplies inventory and place orders when necessary
- Assist in preparing reports, presentations, and official documents
- Coordinate communication between departments to ensure smooth workflow
- Ensure proper documentation and filing of company transactions and activities
- Handle basic customer/client inquiries and escalate issues where necessary
Performance Indicators (KPIs)
- Accuracy and timeliness of administrative tasks.
- Proper documentation and filing system maintenance.
- Responsiveness to internal and external communication.
- Efficiency in handling office operations.
- Ability to reduce operational delays through coordination.
Requirements / Qualifications
- Bachelor’s Degree or HND qualification in Business Administration, Public Relations, or a related field.
- Preferred Gender: Any.
- Minimum of 2 years relevant work experience in an administrative or office support role.
- Strong communication and interpersonal skills.
- Good negotiation and conflict resolution abilities.
- High attention to detail and strong organizational skills.
- Proficiency in basic computer applications (MS Word, Excel, Email tools).
- Ability to multitask and work effectively with minimal supervision.
- Professional attitude and strong work ethics
Key Skills:
- Office administration and coordination.
- Time management and prioritization.
- Record keeping and documentation.
- Problem-solving and decision-making.
- Customer service orientation.
- Team collaboration.