Account Manager at Cen Global Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
148452
Job Views
30

Job Description






Job Summary




  • Our client is seeking an experienced Account Manager responsible for managing key client accounts, driving revenue growth, and maintaining strong, long-term client relationships.

  • The ideal candidate will have proven experience in strategic account management.



Key Responsibilities




  • Manage and grow assigned client accounts while ensuring high client satisfaction and retention.

  • Develop and execute strategic account plans aligned with business and client objectives.

  • Serve as the primary point of contact for key clients, handling escalations and complex issues.

  • Identify upselling and cross-selling opportunities to drive revenue growth.

  • Collaborate with internal teams (Sales, Operations, Finance, and Support) to deliver client solutions.

  • Prepare and present account performance reports, forecasts, and business reviews.

  • Lead contract renewals, negotiations, and commercial discussions with clients.

  • Monitor market trends and competitor activities to support account strategies.

  • Ensure compliance with company policies, service-level agreements (SLAs), and contractual terms.



Required Qualifications & Skills




  • Bachelor’s Degree in Business Administration, Marketing, Finance, or a related field.

  • Compulsory SAM (Strategic Account Management) certification.

  • Minimum of 5 years’ proven experience as an Account Manager or in a similar client-facing role.

  • Strong knowledge of account planning, client lifecycle management, and revenue growth strategies.

  • Excellent communication, presentation, and negotiation skills.

  • Proven ability to manage multiple accounts and priorities effectively.

  • Proficiency in CRM tools and Microsoft Office / Google Workspace.

  • Strong analytical, problem-solving, and decision-making skills.

  • Ability to work independently and collaboratively in a fast-paced environment.



 



Similar Jobs

Full Time
Full Time
Full Time

Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept