• Application Deadline: Tue, 28 Apr 2026 00:00:00 GMT
• Position: Head, Business Development (Business Process Outsourcing)



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 10 - 15 years



• Location Lagos




• City Lekki




• Job Field Sales / Marketing / Retail / Business Development 
  
  




• Salary Range ₦750,000 - ₦1,000,000/month
  
  

Description

• This role involves overseeing the entire business development lifecycle, including market research, lead generation, client relationship management, and contract negotiation.


• The Head of Business Development will play a critical role in aligning business strategies with the company’s mission to provide high-quality, scalable, and cost-effective BPO solutions to clients across various industries.

Responsibilties

• Strategic Planning & Execution: Develop and execute the company’s business development strategy, ensuring alignment with the overall corporate objectives.


• Identify and target new markets and customer segments to expand the company’s client base.


• Work closely with the executive team to set revenue targets and develop strategies to achieve them.

Market Research & Analysis:

• Conduct market research to identify emerging trends, customer needs, and competitive threats.


• Analyze market data to develop insights and make informed business decisions.

Client Relationship Management:

• Build and maintain strong relationships with key clients, understanding their business needs and ensuring high levels of customer satisfaction.


• Lead client presentations, negotiations, and contract discussions.

Lead Generation & Sales:

• Oversee the lead generation process, ensuring a robust pipeline of potential clients.


• Drive the sales process from lead generation to closing deals.

Team Leadership & Development:

• Lead, mentor, and develop the business development team, fostering a high-performance culture.

Cross-Functional Collaboration:

• Set performance goals, conduct regular reviews, and provide coaching to team members.


• Collaborate with the product development team to tailor BPO solutions to meet client needs.

Reporting & Performance Metrics:

• Provide regular reports on business development activities, including sales forecasts, revenue targets, and market analysis.

Required

• A Degree in Business Administration, Marketing, or a related field.


• An (MBA) or a related discipline is highly preferred.


• 10 - 15 years of experience in business development, sales, or marketing, with at least 5 years in a senior leadership role within the BPO industry.


• Proven track record of developing and executing successful business development strategies that have led to significant revenue growth.


• Deep understanding of BPO industry trends, market dynamics, and competitive landscape.