The Entry/Exit Gate Operator manages vehicle movement at parking gates, assists users with entry/exit processes, and ensures compliance with ticketing procedures.
Key Responsibilities
Inspect all gate equipment (ticketing system, barriers, scanners, etc.) at the start of the shift
Assist incoming users in collecting parking tickets at the entry gate
Clearly instruct users on the payment process (directing them to cashier booths for validation)
At exit: Verify whether the parking ticket is validated, Assist them in getting exit access only after proper validation
Assist users facing issues during entry or exit
Maintain a separate record of: ○ Vehicles entering ○ Vehicles exiting
Ensure smooth traffic flow at entry and exit points
Report any system issues or discrepancies to the Supervisor/Team Lead
At shift end: Submit entry/exit records to the Team Lead, Recheck all devices and ensure proper functioning.