Job Description
Job Summary
- The Cashier is responsible for handling customer transactions accurately and efficiently while delivering excellent customer service
- The role involves processing payments, maintaining accurate cash records, and ensuring the checkout area is organized and compliant with company procedures.
Key Responsibilities
- Receive and process customer payments (cash, POS, transfers, or other approved methods).
- Issue receipts, refunds, and change accurately.
- Maintain a balanced cash drawer and perform daily cash reconciliations.
- Ensure pricing is correct and resolve basic customer queries at the point of sale.
- Maintain cleanliness and organization of the checkout area.
- Escalate payment discrepancies or suspicious transactions promptly.
- Support basic record-keeping and end-of-day financial reporting.
- Provide courteous and professional customer service at all times.
- Adhere strictly to company cash-handling and security procedures.
- Assist with stock-related inquiries when required.
Requirements & Qualifications
- Minimum of SSCE / OND/NCE
- 0–3 years’ experience in a cashier, retail, or customer-facing role preferred.
- Willingness to learn as we are going to offer training to entry level employees
Technical Skills:
- Basic numeracy and record-keeping skills
- Familiarity with POS systems
- Basic computer literacy (MS Excel/Word is an advantage)
Working Conditions:
- Fast-paced retail environment
- Monday – Saturday (8am – 6pm)
- Proximity to location is key (Masha, Surulere)
- Female applicant preferred.