• Application Deadline:
• Position: Diesel Generator Service Engineer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Lagos




• Job Field Engineering / Technical 
  
  

Job Description

• To sustain the existing customers and win more


• To sustain holistic maintenance approach.


• To ensure cost effective installations and hitch free commissioning processes.


• To ensure good bundling with Sales team, customer-care and GRMs/BMs.


• Strive to achieve volume service.


• Prospect on corporate service/others’ Banks, Telecoms Organisations with National spread. Etc.


• Increase Data base in SLA / Pay as you go and in turn return to profitability.


• Enhancement in Revenue Generation.


• Effective Service Value Delivery


• To ensure the following;
  
  
  
  • Prompt response time.
  
  
  • Less down time.
  
  
  • Good rapport with clients / operators, Good communication line.
  
  
  • Get it right the first time, teams to always ask when in doubt.
  
  
  • Appropriate dress code to sites.
  
  
  • Instill discipline.
  
  
  • Teams to discuss jobs before moving to sites in the morning or previous evening.
  
  
  • Monitoring competitors.
  
  
  • Are there things they are doing to add value that we are not doing.
  
  
  • Mitigate against diversion of jobs.
  
  
  • To ensure quality service delivery at all times.
  
  
  • Sort out parts issues with stores/procurement.
  
  
  
  


• Ensure Real time job cards (JC) closure.


• Target 7 days as per company policy should show cause of extension.


• Reports as to be directed.


• Opening of job cards/closure -Attend to technical issues/complaints from clients


• Job planning/execution


• Technical reports


• Load Audit/Site inspection/preparation of estimates both for Installation.


• Repairs and Overhauling


• Handling of Branch Service Warranty Issues


• Carry out PDI of all generator Stock at the Branch before leaving for customers’ sites.


• Sourcing and handling of generator rentals etc.


• And other duties that might be assigned from time to time by the line managers and Management.

Qualifications

• HND / B.S.c in Engineering, Business, or a related field.


• Minimum of 3–5 years of experience (electrical/Diesel generator repairs).