Branch Manager at Buymore Supermarket

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 days ago

Additional Details

Job ID
148845
Job Views
27

Job Description






Key Responsibilities

Operations & Administration:




  • Oversee the day-to-day operations of the branch to ensure smooth and efficient running.

  • Ensure the branch opens and closes as scheduled.

  • Enforce compliance with all company SOPs, policies, and management directives.

  • Coordinate staff duty rosters and ensure adequate staffing at all times.



Staff Management & Discipline




  • Supervise all branch staff and ensure discipline, productivity, and professionalism.

  • Enforce attendance, punctuality, and compliance with the attendance register.

  • Ensure all absenteeism is reported to HR and approved accordingly.

  • Issue preliminary reports on staff misconduct and support HR during investigations.



Sales & Customer Service:




  • Drive sales performance and ensure achievement of branch targets.

  • Ensure excellent customer service standards are maintained at all times.

  • Handle customer complaints professionally and escalate unresolved issues where necessary.



Inventory & Loss Prevention:




  • Oversee stock management, replenishment, and stock-taking exercises.

  • Ensure proper documentation of damages, expiries, returns, and write-offs.

  • Put controls in place to prevent theft, pilferage, and stock losses.

  • Work closely with the Accountant/Inventory Officer to investigate stock variances.



Financial & Internal Control:




  • Ensure strict compliance with cash handling and POS procedures.

  • Review daily sales reports and ensure timely banking of funds.

  • Enforce segregation of duties and internal control measures at branch level.

  • Promptly report any financial irregularities or suspected fraud to Management and HR.



Qualifications




  • Interested candidates should possess a Bachelor's Degree with 3 years experience.



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