Job Description
Job Purpose
- The Digital & Email Marketer is responsible for driving measurable business growth through digital channels by generating qualified leads, improving customer acquisition, and contributing directly to revenue.
- This role is highly performance-driven and target-based, requiring a disciplined, data-led professional who can translate marketing activities into clear commercial outcomes.
- The role also ensures strong alignment between marketing execution and sales results, with a clear focus on accountability and continuous performance improvement.
Responsibilities
Lead Generation & Customer Acquisition:
- Develop and execute digital marketing strategies to generate qualified leads across multiple channels
- Manage paid and organic campaigns to drive high-quality traffic and conversions
- Continuously optimize campaigns to improve cost per lead (CPL) and acquisition efficiency
- Ensure all marketing efforts are aligned to clearly defined lead and acquisition targets
Email Marketing & Conversion:
- Design and execute email campaigns focused on lead nurturing and conversion
- Build automated workflows to move prospects through the sales funnel effectively
- Segment audiences to ensure targeted, relevant, and high-converting communication
- Optimize email performance through testing and continuous improvement
Revenue Contribution & Sales Alignment:
- Work closely with Sales/Business Development teams to ensure marketing-generated leads convert to revenue
- Align campaigns with sales priorities and revenue targets
- Track and report on marketing-attributed revenue and pipeline contribution
- Support conversion optimization initiatives to improve lead-to-customer conversion rates
Campaign Performance & Optimization:
- Plan, execute, and continuously improve digital campaigns based on performance data
- Identify underperforming campaigns and implement corrective actions quickly
- Conduct A/B testing and experimentation to improve results across all channels
- Ensure all campaigns are results-driven, measurable, and optimized for ROI
Analytics, Reporting & Accountability:
- Track, analyze, and report on key performance metrics including:
- Leads generated
- Conversion rates
- Cost per acquisition (CPA)
- Revenue contribution
- Maintain clear and accurate reporting on campaign performance and customer engagement
- Provide weekly and monthly performance reports with actionable insights
- Ensure full visibility of marketing impact on business outcomes
Continuous Improvement & Performance Management:
- Take ownership of performance gaps and implement structured improvement actions
- Apply data-driven insights to refine strategies and improve outcomes
- Maintain a high level of accountability for meeting defined targets
- Proactively identify opportunities to improve efficiency and effectiveness.
Performance Expectations (KPIs & Targets)
This role operates under a strict performance management framework, with clear expectations to address the following critical areas:
Lead Generation Targets:
- Generate a consistent volume of qualified leads from digital channels (monthly targets defined)
- Achieve agreed cost per lead (CPL) benchmarks
- Ensure leads meet quality standards for conversion.
Customer Acquisition & Conversion Targets:
- Improve lead-to-customer conversion rates
- Deliver measurable growth in customer acquisition numbers
- Support Sales in achieving conversion and pipeline targets.
Revenue Contribution Targets:
- Demonstrate direct and traceable revenue impact from marketing activities
- Contribute to monthly and quarterly revenue targets
- Improve marketing ROI across all campaigns.
Campaign Performance & Reporting Targets:
- Maintain accurate, timely, and transparent reporting on all campaigns
- Deliver weekly performance updates and monthly reports
- Ensure all marketing activities are data-backed and performance-driven.
Key Performance Improvement Focus Areas
To address prior performance gaps, success in this role will require:
- Consistent generation of qualified leads from digital channels
- Clear and measurable revenue contribution from marketing efforts
- Strong alignment between marketing activities and sales outcomes
- Improved visibility, tracking, and reporting of campaign performance.
Qalifications & Experience
- Bachelor’s Degree in Marketing, Business, or related fields
- 3 - 5 years of experience in digital and email marketing
- Proven track record of delivering measurable results in lead generation and revenue growth
- Experience working in target-driven, performance-managed environments.
Technical Skills
- Proficiency in:
- Email marketing and automation tools (e.g., Mailchimp, HubSpot)
- Digital advertising platforms (Google Ads, Meta Ads, LinkedIn Ads)
- Analytics tools (Google Analytics, CRM systems)
- Strong understanding of:
- Conversion optimization
- Sales funnel management
- Campaign performance tracking.
Core Competencies:
- Strong results orientation and accountability
- Data-driven decision-making
- Analytical thinking and problem-solving
- Execution discipline and attention to detail
- Effective collaboration with sales and cross-functional teams.