Job Description
Job Summary
- The Technical Services Admin Officer supports the documentation of the repairs and maintenance operations for all light vehicles, pool cars and executive management vehicles.
- The role focuses on organizing repair requests, tracking workshop activities, maintaining proper documentation and ensuring smooth coordination between drivers, workshops and the Technical Services department.
Key Responsibilities
Repair & Maintenance Coordination:
- Receive and log repair or maintenance requests for vehicles.
- Follow up with workshops on diagnosis, quotations, job progress and completion timelines.
- Ensure all repair jobs comply with approved standards and specifications.
Documentation & Record Keeping:
- Maintain updated records of all repairs carried out on each vehicle.
- File job cards, invoices, quotations and service reports for accountability.
- Track maintenance history and ensure every repair job is properly documented.
Invoice & Cost Tracking:
- Collect and verify workshop invoices, ensuring they match approved quotations and completed work.
- Track repair expenses and prepare a monthly report for the Executive Chairman’s approval.
Vehicle Inspection Support:
- Assist with pre-repair and post-repair inspections to confirm issues and verify completed work.
- Document findings and escalate unresolved defects or recurring issues.
Workshop & Vendor Liaison:
- Maintain regular communication with approved workshops and vendors.
- Follow up on spare parts availability, delivery timelines and job scheduling.
Administrative Support:
- Prepare weekly and monthly reports on repair activities, turnaround times and outstanding jobs.
- Draft internal memos, organize departmental records and support other operational tasks as required.
Qualifications & Experience
- Bachelor’s Degree in Mechanical / Automotive Technology, Engineering, Business Administration or a related field
- 1 - 3 years’ experience in a technical, automotive or administrative support role
- Experience working with workshops or repair service providers is an advantage
Key Competencies:
- Strong follow-up and coordination skills
- Good communication and interpersonal abilities
- Attention to detail and strong documentation habits
- Proficiency with Microsoft Excel and basic data tracking
- Ability to work calmly with drivers, technicians and external workshops
- Basic understanding of vehicle repairs or willingness to learn