• Application Deadline:
• Position: HOD, Core Banking Operations



• Job Type Full Time



• Qualification BA/BSc/HND , Professional Certificate



• Experience 10 years



• Location Lagos




• Job Field Banking 
  
  

Job Objectives

• To lead the technology platforms supporting Agency Banking operations, ensuring scalable financial inclusion services, reliable agent transactions, and seamless integration across digital banking channels

Duties and Responsibilities

• Manage agency banking platforms, agent applications, and device ecosystems.


• Oversee onboarding systems for agents and aggregators.


• Ensure platform availability supporting cash-in/cash-out and financial services.


• Lead integration with switches, wallets, core banking, and settlement systems.


• Monitor agent transaction performance and platform utilization.


• Implement fraud monitoring and transaction risk controls.


• Coordinate PTSPs, device vendors, and field technology support teams.


• Optimize agent settlement, reconciliation, and reporting processes.


• Drive innovation supporting financial inclusion and rural banking expansion.


• Ensure compliance with regulatory requirements for agency banking.


• Support deployment of new agent services and digital capabilities.


• Manage operational dashboards and performance analytics.

Staff Attraction, Motivation and Retention

• Provide strong leadership through continuous coaching, mentoring, and succession planning for team members. opportunities for growth and development.


• Drive structured learning, certification programs, and skills development aligned with evolving banking technologies and industry standards.


• Set clear performance objectives, conduct periodic evaluations, and ensure accountability against departmental goals and KPIs.


• Foster an inclusive, collaborative, and motivating work environment that promotes ownership, innovation, and job satisfaction..


• Promote professionalism, ethical conduct, knowledge sharing, and employee wellbeing to sustain productivity and long-term retention.


• Foster a positive work culture that encourages collaboration, innovation, and creativity.


• Regularly engage direct reports to understand their needs and concerns.

Job Requirements

• Education University: Candidates should possess a B.Sc., B.Tech. or B.Eng. (Minimum of 2:2) in Electrical/Electronics, Computer Engineering, Computer Science or Physics Electronics.

Certifications:

• ITIL v4


• Project Management Certification (PMP/Prince2).


• Digital Banking or Fintech Certification

Others:

• Minimum 10 years’ IT/FINTECH experience


• Strong exposure to agency banking, fintech, or payment platforms.


• Experience managing distributed transaction platforms.