Service Fulfilment Engineer at IpNX Nigeria Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 hours ago

Additional Details

Job ID
149145
Job Views
23

Job Description






The Role




  • You will be on the ground, installing, configuring, and activating ipNX customer services (Voice, Data & Video) across fiber and wireless networks. This is a hands-on field engineering role where your work directly determines how customers experience ipNX from Day 1.



What You Will Do




  • Execute end-to-end service provisioning and on-site installation of CPEs (routers, switches, IP phones, ONTs)

  • Conduct last-mile troubleshooting and ensure services meet quality and performance standards

  • Liaise with the NOC, Infrastructure, and Customer Care teams for seamless service delivery

  • Update installation records accurately in CRM/ERP/OSS systems

  • Mentor and guide a small team of interns in the field



You Are the Right Fit If You Have:




  • BSc/Hnd in Computer Science, Computer Engineering, or a related IT discipline (minimum 2.1)

  • 1–2 years of hands-on experience in telecoms, ISP, or ICT service delivery

  • Solid understanding of IP networking — LAN/WAN, TCP/IP, DHCP, DNS

  • Practical experience configuring routers, switches, and network connectivity devices

  • Familiarity with fiber optic and wireless access technologies

  • Knowledge of troubleshooting tools — ping, traceroute, OTDR, cable testers

  • Bonus: Cisco certification | NYSC/internship experience in an ISP or telecoms environment



Do Not Apply If:




  • You have no hands-on networking or field installation experience

  • You are not comfortable working in the field, including occasional weekends

  • You cannot configure basic router/switch settings independently



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