Job Description
Key Responsibilities
Ocean Freight (Import & Export)
- Solicit, negotiate, and compare quotes directly from shipping lines and NVOCCs for both import and export shipments.
- Manage all booking confirmations, shipping instructions, and document submissions with carriers.
- Build and maintain working relationships with key shipping line contacts to secure competitive rates and reliable service.
- Support the company's growing export activity by establishing reliable freight partnerships and competitive rate structures.
Airfreight Management
- Upon order confirmation, independently manage end-to-end airfreight bookings to ensure timely and cost-effective delivery.
- Select appropriate airlines and freight forwarders, negotiate rates, and track shipments through to delivery.
- Escalate delays proactively and propose solutions to minimise supply disruption.
Courier & DHL Management
- Manage the company\\\'s relationship with DHL as the primary courier partner for both document and consignment movements.
- Ensure the account is used optimally — right service levels, correct billing, and timely dispatch.
- Periodically review courier usage and flag opportunities to consolidate or switch service types for savings.
Export Documentation & Compliance
- Manage all export documentation requirements, ensuring accuracy and timely submission across all destination types.
- ECOWAS Exports: For exports within ECOWAS: prepare and coordinate all required trade and transit documentation (waybills, ECOWAS certificates, packing lists, commercial invoices); liaise with the customer\\\'s nominated transporter to ensure documentation is complete and correct before departure; track consignments through to confirmed delivery.
- Intercontinental Exports: For exports outside ECOWAS: manage full export documentation including commercial invoices, packing lists, bills of lading, certificates of origin, and any destination-country requirements; liaise with freight forwarders and shipping lines to ensure clean documentation ahead of vessel or aircraft departure.
- Flag documentation gaps early to avoid delays at border crossings (ECOWAS) or port of loading (intercontinental).
- Maintain awareness of current ECOWAS trade protocols and intercontinental export compliance requirements relevant to the company\\\'s goods.
- Shipment Tracking & Internal Reporting
- Maintain a live shipment tracking log covering all active ocean, air, courier, and ECOWAS export movements.
- Provide regular updates to internal stakeholders on ETAs, delays, and status changes.
- Produce a weekly/monthly shipment summary report for management.
Freight Cost Analysis
- Record and track all freight spend across carriers and modes.
- Benchmark quotes over time to identify cost trends and savings opportunities.
- Provide periodic analysis to management comparing budgeted vs actual freight costs, and recommend preferred carriers based on performance and price.
Supplier & Incoterms Coordination
- Advise internally on appropriate incoterms for each shipment type.
- Issue clear shipping instructions to overseas suppliers and follow up to ensure compliance.
Person Specification
- 4–8 years ' experience in freight forwarding, shipping, or logistics coordination
- Existing relationships with shipping lines operating out of Nigeria is a strong advantage; candidate should be comfortable engaging carriers directly rather than relying solely on freight forwarders.
- Working knowledge of export documentation requirements, ECOWAS trade protocols, and Nigerian customs procedures.
- Comfortable negotiating rates and managing supplier and carrier relationships independently.
- Strong organisational skills — able to track multiple shipments simultaneously without dropping the ball.
- Proficient in Excel or Google Sheets for tracking and reporting.
- Good written communication — most carrier and supplier interactions are conducted by email.