• Application Deadline:
• Position: Star Development Team Lead



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Anambra




• Job Field Sales & Business Development 
  
  

Job role

• The Star Development Team Lead manages a team of Star Development Coordinators responsible for recruiting, training, and onboarding Jaza Stars for new service locations.


• This role ensures that qualified personnel are hired and properly prepared to operate Jaza service locations effectively.


• The position plays a critical role in the successful launch and operation of new sites by ensuring each location has competent Jaza Stars who understand the company's mission and operational procedures. 

Accountabilities

• Lead a team of Star Development Coordinators to achieve Jaza Star recruitment targets 


• Ensure the team maintains a high First Pass Yield for recruitment and training processes


• Maintain team staffing levels to ensure required coordinator roles are filled


• Own the quality standards for Jaza Star recruitment, training, and onboarding


• Ensure consistent implementation of Star development processes across all new sites.

Roles & Responsibilities

Team Management and Development: 

• Recruit, train, and mentor Star Development Coordinators 


• Assign and track team member responsibilities for Jaza Star recruitment in assigned regions 


• Conduct regular performance reviews and provide constructive feedback to team members 


• Identify training needs and coordinate skill development for the star development team


• Ensure team members understand and follow recruitment and training standards 

Recruitment Strategy and Implementation: 

• Develop and implement effective recruitment strategies for new Jaza service locations


• Oversee the creation and distribution of job advertisements for Jaza Star positions


• Establish standardized interview processes and selection criteria 


• Ensure recruitment activities are aligned with expansion timelines 


• Monitor recruitment metrics and adjust strategies to meet targets 

Training Program Management: 

• Oversee the development and maintenance of comprehensive training materials


• Ensure consistency in training delivery across all new sites 


• Review and approve training schedules and logistics 


• Implement effective evaluation methods to assess trainee competency 


• Identify opportunities to improve training effectiveness and efficiency 

Onboarding Quality Assurance: 

• Maintain a high First Pass Yield for the recruitment process by implementing quality control measures 


• Review and approve final Jaza Star selections before contracting 


• Ensure proper documentation of all Jaza Star information in the HR registry ○ Oversee the contract issuance and signing process for new Jaza Stars 


• Monitor post-onboarding performance to identify training gaps 

Go-Live Support and Evaluation:

• Coordinate Jaza Star participation in site go-live activities 


• Oversee the first month of operational support for new Jaza Stars 


• Implement performance monitoring mechanisms for newly onboarded Stars


• Ensure a smooth transition of Jaza Stars from recruitment to operations 


• Evaluate the effectiveness of recruitment and training through star performance metrics 

Go-Live Support and Evaluation: 

• Provide regular updates to the QA Expansion/Growth Lead on recruitment progress


• Document and report key metrics, including Jaza Stars recruited, onboarded, and retention rates 


• Present recruitment and training data during expansion team meetings 


• Contribute to the refinement of recruitment, training, and onboarding processes


• Facilitate communication between the expansion team and the operations team regarding Star Development 

Key Performance Indicators (KPIs)

• Team completion rate (percentage of required roles filled) 


• Number of Jaza Stars recruited vs. targets 


• First Pass Yield for recruitment (total Jaza Stars recruited minus number requiring replacement)


• Onboarding completion rate.

Requirements

• A Bachelor’s Degree in any related field.


• Ability to develop tailored recruitment strategies to attract candidates.


• Previous experience in roles where rural talent acquisition was done.


• Managerial skills.