• Application Deadline:
• Position: Customer Service / Estate Management Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Customer Care, Success and Service 
  
  

Job Summary

• We are seeking a proactive and customer-focused Customer Service / Estate Management Officer to manage client relationships and oversee the day-to-day administration of residential and commercial properties.


• The ideal candidate will ensure excellent tenant experience, efficient estate operations, and prompt resolution of issues.

Key Responsibilities

• Serve as the primary point of contact for tenants, clients, and residents


• Handle inquiries, complaints, and service requests in a timely and professional manner


• Oversee daily estate operations, ensuring cleanliness, security, and functionality


• Coordinate maintenance, repairs, and facility services


• Conduct routine inspections of properties and common areas


• Manage tenant onboarding, documentation, and move-in/move-out processes


• Ensure compliance with estate rules, policies, and safety standards


• Liaise with service providers (security, cleaners, technicians, etc.)


• Maintain accurate records of tenants, complaints, and maintenance activities


• Support rent collection follow-ups and general administrative tasks


• Drive to project sites and properties when required for inspections and operational duties.