Job Description
Role Purpose
- To manage Stockgap Fuels’ reputation, stakeholder relationships, and social license to operate across Nigeria. The roles are government relations, regulatory engagement, community engagement, CSR/ESG delivery, and corporate communications for the LPG cylinder distribution business.
- The goal is to minimize operational disruptions, secure community support for rollout, and position Stockgap as a trusted partner in Nigeria’s clean cooking transition.
Key Responsibilities
Government & Regulatory Relations:
- Build and maintain relationships with NMDPRA, DPR, SON, state governments, LGAs, and key ministries.
- Track regulatory changes, licensing, and compliance requirements affecting LPG distribution and infrastructure.
- Coordinate permit applications, approvals, and renewals for plants, depots, and micro-hubs.
- Represent the company in industry associations and policy forums.
Community Relations & Social License:
- Lead stakeholder mapping and engagement plans for all project sites across 6 geopolitical zones.
- Manage community entry, grievance management, and benefit-sharing agreements to prevent disruptions.
- Facilitate town halls, focus groups, and sensitization campaigns on LPG safety and adoption.
- Resolve community issues and escalations in partnership with Operations and Legal.
CSR & ESG Delivery:
- Design and execute CSR programs aligned with business strategy and UN SDGs, focusing on clean cooking, health, and economic empowerment.
- Monitor and report on ESG KPIs: social impact, local content, community investment, and grievance resolution.
- Manage partnerships with NGOs, development agencies, and multilateral organizations.
Corporate Communications & Reputation Management:
- Develop messaging and materials for external stakeholders, media, and communities.
- Manage crisis communications and incident response related to operations, safety, or community issues.
- Coordinate content for website, social media, newsletters, and executive communications in partnership with Marketing.
- Monitor media and social sentiment; develop mitigation plans for reputational risks.
Internal Stakeholder Management:
- Advise Exco and regional teams on political, regulatory, and community risks.
- Work with CISCO, COO, and CSMSO to align community engagement with infrastructure rollout timelines.
- Conduct training for field teams on stakeholder engagement and conflict resolution.
Compliance & Reporting:
- Ensure all community and government engagements are documented and compliant with company policy and Nigerian law.
- Prepare monthly reports on stakeholder issues, CSR spend, regulatory status, and reputational risk.
- Maintain stakeholder database and issue register.
Key Performance Indicators
- % of project sites with active social license and zero community stoppages
- Average time to resolve community grievances ≤14 days
- Regulatory permits/approvals secured on time ≥95%
- CSR budget utilization and impact score
- Media sentiment score ≥80% positive/neutral
- Stakeholder satisfaction score from annual survey ≥4.0/5
- Number of regulatory non-compliance incidents = 0
- Training completion rate for field teams on stakeholder engagement ≥95%
Qualifications & Experience
- Bachelor’s degree in Mass Communication, Public Relations, Social Sciences, Law, or related field. Master’s is an advantage.
- 7-10 years’ experience in corporate affairs, government relations, or community relations in oil & gas, FMCG, telecoms, or infrastructure.
- Proven track record managing community entry and engagement in Nigeria’s 6 geopolitical zones.
- Experience dealing with NMDPRA, DPR, state governments, and traditional institutions.
Key Skills & Competencies:
- Strong stakeholder management, negotiation, and conflict resolution skills.
- Excellent written and verbal communication in English; Hausa, Yoruba, or Igbo is an advantage.
- Deep understanding of Nigeria’s regulatory and socio-political landscape.
- Crisis management and media handling capability.
- Project management and budget ownership for CSR programs.
- Cultural intelligence and ability to operate in diverse communities.
Salary
N900,000 - N2,000,000 per month.