• Application Deadline:
• Position: SPA Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• Job Field Food, Beverage and Hospitality 
  
  

Responsibilities

• Greet guests and ensure they feel welcomed and cared for.


• Manage therapists, receptionists, and support staff.


• Oversee scheduling and ensure treatments run on time.


• Handle inventory, vendors, and spa product orders.


• Keep an eye on revenue targets and customer satisfaction.


• Step in to solve problems before they affect the guest experience.


• Own daily operations: bookings, turn times, room readiness, and guest flow.


• Lead and mentor a team of therapists, estheticians, and reception staff.


• Maintain service standards and resolve guest concerns with grace.


• Manage inventory, vendors, and backbar / retail controls.


• Track weekly KPIs (rev / hour, utilization, retail per guest) and drive promos.


• Ensure compliance with state / city health, safety, and sanitation rules.

What We’re Looking For

• 3+ years of leadership in spa / wellness / hospitality.


• Calm, guest-forward communicator who can coach a diverse team.


• Confident with scheduling/POS software and basic P&L levers.


• Organized operator who balances service quality with business targets.