Restaurant Supervisor at Firewood Rice Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
7 days ago

Additional Details

Job ID
151329
Job Views
26

Job Description






Key Responsibilities




  • Supervise, train, and mentor front-of-house and back-of-house staff to ensure optimal performance.

  • Conduct regular staff meetings to address concerns and provide updates on restaurant policies and procedures.

  • Ensure all guests receive prompt, professional, and courteous service.

  • Handle customer complaints and resolve issues promptly and effectively.

  • Monitor the dining area to ensure a pleasant and safe environment for all guests.

  • Oversee daily restaurant operations, including opening and closing procedures.

  • Ensure all food and beverages are prepared and presented to the highest quality standards.

  • Maintain a clean, organized, and safe restaurant environment, adhering to health and safety regulations.

  • Assist in managing the restaurant’s budget, monitoring daily sales, and preparing daily and monthly reports.

  • Control costs by minimizing waste and optimizing inventory usage.

  • Provide ongoing training and development opportunities for team members.

  • Evaluate staff performance and provide constructive feedback to promote growth.

  • Enforce company policies, including attendance, dress code, and workplace conduct.

  • Monitor inventory levels and report shortages or maintenance issues to management.

  • Ensure strict adherence to food safety, hygiene, and health regulations.



Qualifications




  • Minimum OND / HND / Bachelor’s Degree in Hospitality, Business, or a related field preferred.

  • 2–3 years of experience in restaurant supervision or front-of-house management.

  • Strong leadership, communication, and interpersonal skills.

  • Ability to manage multiple tasks and resolve conflicts under pressure.

  • Customer-focused mindset with attention to detail.

  • Knowledge of food safety, hygiene, and operational standards.

  • Proficiency in POS systems and basic administrative tasks.



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