• Application Deadline:
• Position: Cash Teller



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Abuja , Adamawa , Kaduna , Kwara , Lagos , Ondo , Osun , Oyo , Sokoto




• Job Field Sales and Business Development 
  
  

Job Purpose

• The cash teller is responsible for handling and managing cash transactions, a frontline worker who ensures that customers' transactional needs are met efficiently and accurately.


• Teller also maintains the business's reputation and ensures that customers have a positive experience.

Key Responsibilities

• Greet customers and address their inquiries


• Receive and dispense cash to customers (internal and external) using appropriate instruments/instructions and proper narration for easy reconciliation


• Keep till box, stamps, and cash arranged and safe


• Maintain a clean and organized workstation


• Update all cash-related registers and files


• Follow all ticket/voucher handling procedures as given by the Head of Operations and the internal control/audit group.


• Prevent fraudulent activities/transactions through due diligence in handling unusual transactions through account history.


• Scrutinize banknotes for counterfeits.


• Balance cash daily, prepare, sign off, and file till analysis.


• Report any teller difference the same day


• Provide information regarding bank products and services to potential and existing customers


• Mobilize deposits in Current & Savings Accounts (CASA) & Term Deposits form, using the current rate guide


• Listen attentively to customers' concerns, showing empathy and understanding, and take appropriate actions to resolve the problem effectively and efficiently


• Collaborate with other departments and teams within the bank to find the best solution for the customer's situation


• Perform various administrative tasks, such as filing and organizing paperwork

Requirements

• Minimum of a first degree


• Minimum of 2 years in a Financial Institution environment


• Knowledge of financial service channels.arket/y


• Knowledge of customer needs across different segments such as income, geography, culture, demography, and markets (Market segmentation and analysis).


• Knowledge of the retail banking market.


• Knowledge of micro and macroeconomics


• Knowledge of financial markets analysis.