• Application Deadline:
• Position: Field Force Personnel



• Job Type Full Time , Onsite



• Qualification BA/BSc/HND , OND



• Experience 3 - 6 years



• Location Oyo




• Job Field Customer Care, Success and Service 
  
  

Key Responsibilities

• Visit dealers, partners, and customers to support aftersales and service operations. 


• Coordinate device pickup and delivery activities. 


• Build and maintain strong relationships with dealers and business partners. 


• Promote company repair and aftersales services in the market. 


• Follow up on pending cases, customer complaints, and escalations. 


• Ensure proper documentation and reporting of field activities. 


• Support achievement of SLA, TAT, and customer satisfaction targets. 


• Provide market feedback and competitor insights to management. 

Requirements

• Previous experience in field operations, sales support, or aftersales service. 


• Good communication and relationship management skills. 


• Basic knowledge of smartphones and mobile device services. 


• Ability to work independently and manage multiple locations. 


• Proficiency in Microsoft Office and reporting.