Mobile Phone Engineer (Ibadan and Lagos) at Best Service Raya

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
6 days ago

Additional Details

Job ID
151496
Job Views
30

Job Description






Key Responsibilities




  • Diagnose and troubleshoot hardware and software issues on mobile devices. 

  • Perform repair and replacement of components such as screens, batteries, charging ports, cameras, and motherboards. 

  • Conduct software updates, flashing, and device testing after repair. 

  • Ensure all repairs meet company quality standards and turnaround time (TAT). 

  • Maintain accurate repair records and service reports. 

  • Support customers with technical explanations and aftersales service. 

  • Follow ESD, safety, and manufacturer repair guidelines.  

  • Coordinate with spare parts and customer service teams for smooth operations. 



Engineer Requirements




  • Experience in smartphone repair and troubleshooting. 

  • Knowledge of Android and iOS devices. 

  • Ability to use repair tools and diagnostic equipment. 

  • Good communication and problem-solving skills. 

  • Ability to work under pressure and achieve SLA targets.  

  • Technical certification is an advantage.



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