• Application Deadline:
• Position: Crew Operations Support



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 - 7 years



• Location Rivers




• City Port Harcourt




• Job Field Shipping and Maritime 
  
  

As a Commercial Operator, you will be accountable to the Commercial Operations Manager for the daily operations and voyage performance of each vessel assigned to you. Your key responsibilities include:

• Collaborate closely with charterers and vessel master's regarding voyage planning and instructions for company-owned and time-charter in operated vessels.


• Communicate with external parties, including vessels, charterers, and brokers, to optimize voyage performance.


• Conducting ship-shore compatibility work as needed and coordinating with charterers and terminals to ensure compliance with vessel acceptance and terminal compatibility requirements.


• Review and issue voyage instructions, monitor time charter parties, and assess vessel performance against requirements.


• Record off-hires, ensure timely submission of VMS reports, and manage bunker requirements.


• Ensure compliance with company procedures, prepare voyage-related invoices, and assist in closing commercial claims.


• Maintain accurate voyage records using accepted documentation methods.


• Promote cost leadership within the commercial operations team and establish professional relationships with stakeholders.


• Monitoring vessels for idle time and slow steaming and submitting timely requests to charterers for remedial or preventative measures.


• Monitoring vessel availability for trading and reporting any shortcomings to the Commercial Operations Manager promptly.


• Appointing and liaising with approved port agents, security guard companies, and other vendors to ensure cost-effective and smooth operational turnaround.


• Collaborating with insurance on voyage-related matters to ensure timely notifications and arrangement of premiums.


• Managing bunker requirements for assigned vessels by identifying suitable bunker delivery ports and negotiating best prices to the owner's advantage.


• Ensuring compliance with company procedures, including bills of lading, letters of protest, and letters of indemnity, and liaising with all parties when necessary.


• Preparing, adjusting, reviewing, and issuing voyage-related invoices.


• Monitoring re-billable costs and ensuring timely rebilling to necessary parties while notifying the claims team.


• Assisting in the closure of any necessary commercial claims.


• Keeping the Voyage Management System up to date and reporting any shortcomings to the Operations Manager promptly.


• Maintaining thorough voyage records using accepted documentation methods, including SharePoint, software tools, and emails, under company guidelines.


• Promoting cost leadership within the commercial operations team.


• Ensuring proper control and recording of all voyage-related invoices/payments in the VMS system.


• Completing assigned forms promptly and ensuring readiness for review by the management team.


• Working with the Head of Operations and Operations Managers to close out all assigned GAPS and Macro outstanding.


• Establishing relationships with charterers and attending owners/charterers' meetings or other forums as required by the Operations Manager.


• Maintaining professional relationships with charterers, customers, agents, and other industry professionals.


• Be physically present five days a week in our London HQ


• Be available outside of regular office hours as required by the demands of the role, as would be expected in any commercial shipping role

Requirements

Qualifications & Experience

Essential

• Minimum 5-7 years' experience in offshore marine operations, vessel management, or a similar role


• Strong understanding of offshore support vessels (OSVs), marine logistics, and operational readiness


• Demonstrated experience working with captains and crew in a shore‑based support capacity


• Knowledge of Nigerian maritime regulations and offshore industry practices


• Excellent communication, leadership, and problem‑solving skills

Preferred

• Seagoing experience (e.g., Deck Officer, Marine Engineer) is a strong advantage


• Experience supporting chartering or commercial marine activities


• Familiarity with DP vessels, AHTS, PSV, or other offshore fleet types

Key Competencies

• Operational leadership


• Maritime regulatory knowledge


• Crisis and incident management


• Stakeholder engagement


• Commercial awareness


• Strong organisational and planning skills


• Ability to work independently in a fast‑paced offshore environment