Assistant Outlet Manager at Hyatt

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 days ago

Additional Details

Job ID
151798
Job Views
24

Job Description






About The Role




  • The Assistant Outlet Manager role at Hyatt focuses on supporting the Outlet Manager in running a restaurant, bar, or café as a profitable, guest‑focused operation. The position requires hospitality management experience, strong leadership, and the ability to balance guest satisfaction with financial performance.



Key Responsibilities

Operational Management




  • Assist in managing the outlet as an independent profit Centre.

  • Ensure smooth daily operations in line with Hyatt International standards.

  • Maintain compliance with brand standards and corporate strategies. Guest Experience

  • Deliver maximum guest satisfaction through service excellence.

  • Handle guest complaints and feedback professionally.

  • Ensure consistent quality in food, beverages, and service. Financial Oversight

  • Help monitor budgets, costs, and revenues.

  • Support initiatives to drive sales and profitability.

  • Assist in inventory control and cost management. Team Leadership

  • Supervise and train outlet staff.

  • Support scheduling and workforce planning.

  • Foster a positive work environment aligned with Hyatt values.



Qualifications



Education : Degree, diploma in hospitality/restaurant management.




  • Experience: Minimum 2–3 years in a similar role, preferably in luxury hotels or large restaurants.

  • Strong leadership and team management abilities.

  • Excellent communication and interpersonal skills.

  • Proven track record in revenue growth and cost control.

  • In-depth knowledge of food & beverage operations, menu planning, and inventory



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