Job Description
Responsibilities
- Identify and prospect new clients including hotels, restaurants, bars, resorts, event centers, and hospitality investors.
- Generate leads through cold calling, networking, referrals, social media, and field visits.
- Schedule meetings and presentations with prospective clients.
- Develop and maintain a robust sales pipeline.
- Follow up on inquiries and convert prospects into clients.
Sales Activities:
- Promote the company's consulting services, including:
- Hotel Management Services
- Restaurant Management Services
- Hospitality Staff Recruitment
- Hotel Marketing Services
- Staff Training and Development
- Hotel Setup and Pre-opening Services
- Business Development Consulting
- Operational Audits and Assessments
- Prepare and submit professional proposals and quotations.
- Negotiate contracts and service agreements within approved limits.
- Meet and exceed monthly and annual sales targets.
- Maintain accurate sales records and reports.
Marketing Functions:
- Develop and implement marketing campaigns to increase brand awareness.
- Manage the company's social media platforms.
- Create engaging content for Facebook, Instagram, LinkedIn, WhatsApp, and other digital platforms.
- Assist in organizing promotional events, exhibitions, and networking programs.
- Conduct market research and competitor analysis.
- Identify emerging hospitality industry trends and opportunities.
Client Relationship Management:
- Build and maintain strong relationships with existing clients.
- Ensure excellent customer service throughout the client journey.
- Conduct regular client follow-ups and satisfaction checks.
- Address client concerns and coordinate solutions with relevant departments.
- Encourage repeat business and referrals.
Reporting and Documentation:
- Prepare daily, weekly, and monthly sales reports.
- Maintain an updated client database and CRM records.
- Track marketing campaign performance and prepare analytical reports.
- Submit activity reports and market intelligence findings to management.
Brand Representation:
- Represent the company professionally at meetings, conferences, trade fairs, and networking events.
- Promote the company's image and reputation in the hospitality industry.
- Ensure all marketing materials align with the company's brand guidelines.
Requirements
- Candidates should possess a B.Sc Degree with 2 years work experience.