The Business Systems/Training Coordinator is responsible for operating the business system, delivering user support in the assigned organization and coordinating training services with the support of the Business Development Managers and Account Managers.
Also responsible for maintaining business systems, preparing reports and analysis for assigned accounts/tasks.
Responsibilities
Ensure consistent and ongoing business system usage.
Plan and coordinate training services
Provide user assistance as required and coordinate the local user community.
Deliver local user training as needed.
Coordinate the creation and maintenance of user accounts in the system.
Monitor and ensure authorization of system account requests.
Track and ensure a response to all system feedback, Help requests, bugs, and idea submissions.
Maintain an organized archiving/e-filing system of corporate documents.
Handling sensitive information in a confidential manner.
Organize Clients Service Quality Meetings.
Experiences & Exposures
Bachelor’s Degree in Business Administration, Economics, Management or any related Social Sciences field of study.
2 - 5 years relevant administrative support experience.
Proficient in MS office tools and familiarity with virtual training platforms.
Strong organizational skills and attention to detail