Human Resource Manager at Universal Human Resource Consult

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
154644
Job Views
25

Job Description






Job Summary




  • At the heart of every exceptional hospitality experience is an exceptional team.

  • We are looking for a proactive, people-oriented, and strategic Human Resource Manager who is passionate about building a workplace where employees thrive and guests receive outstanding service.

  • The Human Resource Manager will oversee all aspects of the employee lifecycle from attracting and hiring top talent to developing, engaging, and retaining a high-performing workforce.

  • The successful candidate will champion a positive workplace culture, ensure compliance with employment laws, and partner with leadership to align people strategies with business goals.

  • This role requires someone who understands that in hospitality, people are the greatest asset, and every employee contributes to creating memorable guest experiences.



Key Responsibilities




  • Develop and implement effective recruitment strategies to attract qualified hospitality professionals.

  • Coordinate the end-to-end recruitment process, including job postings, interviews, selection, and onboarding.

  • Partner with department heads to understand staffing needs and workforce requirements.

  • Maintain a strong talent pipeline for critical and high-volume positions.

  • Ensure new employees experience a structured and engaging onboarding process.

  • Foster a positive, respectful, and inclusive workplace culture.

  • Serve as the first point of contact for employee relations matters and workplace concerns.

  • Mediate conflicts professionally and recommend appropriate resolutions.

  • Develop initiatives that improve employee morale, engagement, and retention.

  • Promote open communication between management and employees.

  • Maintain accurate and confidential employee records.

  • Ensure HR policies, employee handbooks, and procedures remain current and compliant.

  • Prepare employment contracts, confirmation letters, promotion letters, disciplinary documentation, and exit documentation.



Qualifications & Experience




  • Bachelor's Degree or HND in Human Resource Management, Business Administration, Industrial Relations, Psychology, or a related field.

  • A Master's degree is an added advantage



Professional Certifications (Preferred):




  • CIPM (Chartered Institute of Personnel Management of Nigeria)

  • SHRM-CP/SHRM-SCP

  • HRCI (PHR/SPHR)

  • CIPD qualification is an added advantage.



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