• Application Deadline:
• Position: Chief Operations Officer



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 8 - 12 years



• Location Abuja




• Job Field Administration / Facilities 
  
  

Job Summary

• We are seeking an experienced, strategic, and results-driven Chief Operations Officer (COO) to oversee and drive operational excellence across our hospitality and restaurant business.


• The successful candidate will be responsible for developing operational strategies, improving service delivery, optimizing business processes, and ensuring a world-class guest experience.


• The ideal candidate should possess strong leadership capabilities, deep knowledge of hospitality operations, commercial awareness, and the ability to build high-performing teams while driving profitability, efficiency, and sustainable growth.

Key Responsibilities

• Develop and execute operational strategies aligned with the company’s vision, goals, and growth objectives.


• Provide leadership and direction across all operational areas, including restaurant operations, guest services, food and beverage, quality control, and facility management.


• Translate business objectives into actionable operational plans and ensure effective execution.


• Identify opportunities for operational improvements, cost optimization, and revenue growth.


• Oversee the day-to-day operations of all hospitality outlets to ensure seamless service delivery.


• Establish and maintain high standards for guest experience, food quality, service excellence, hygiene, and safety.


• Ensure compliance with industry regulations, company policies, and hospitality best practices.


• Monitor operational performance and implement corrective actions where necessary.


• Develop and implement standard operating procedures (SOPs) across all operational functions.


• Establish operational performance metrics and monitor achievement of targets

Qualifications & Requirements

• Bachelor’s Degree/HND in Hospitality Management, Business Administration, Operations Management, or a related field.


• MBA or professional certification in hospitality, business, or operations management is an added advantage.


• Minimum of 8–12 years’ experience in hospitality, restaurant operations, or related industries, with significant leadership experience.


• Proven track record of managing large-scale hospitality operations and driving business growth.


• Strong understanding of restaurant operations, food and beverage management, customer experience, and service standards.


• Excellent leadership, communication, negotiation, and decision-making skills.