We are seeking a proactive, detail-oriented, and highly organized School Operations Officer to oversee key administrative and operational functions that support the smooth running of the school.
The ideal candidate will possess excellent communication skills, strong organizational abilities, and a professional approach to engaging with parents, staff, and external stakeholders.
Key Responsibilities
Manage and strengthen parent engagement by addressing enquiries, resolving concerns, and maintaining positive relationships.
Coordinate enrollment activities, including admissions processes, documentation, and student onboarding.
Support the implementation of operational strategies that enhance the school's efficiency and overall performance.
Monitor quality control standards to ensure compliance with the school's policies and operational procedures.
Drive school fees collection by following up on outstanding payments and maintaining accurate financial records.
Liaise with the Ministry of Education and other regulatory bodies to ensure compliance with statutory requirements.
Maintain accurate administrative records and prepare operational reports when required.
Support the school's day-to-day administrative operations and perform other duties assigned by management.
Requirements
Bachelor's Degree (B.Sc.) or Higher National Diploma (HND) in a relevant field.
Minimum of 2 years' experience in a similar administrative or school operations role.
Strong verbal and written communication skills.
Excellent attention to detail and organizational skills.
Professional appearance with a smart dressing sense.
Well-behaved, courteous, and able to interact professionally with parents, staff, and stakeholders.
Computer literate with proficiency in Microsoft Office applications and other relevant digital tools.
Ability to multitask, prioritize responsibilities, and work with minimal supervision.
Strong problem-solving and interpersonal skills.
Preferred Competencies:
High level of integrity and professionalism.
Ability to maintain confidentiality.
Strong customer service orientation.
Excellent time management skills.
Ability to work effectively in a fast-paced school environment.