• Application Deadline:
• Position: Travel Operations Executive



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• Job Field Travels and Tours 
  
  

Job Summary

• We are seeking a highly motivated and experienced Travel Operations Executive to join our growing team.


• The ideal candidate must have a strong background in travel operations within an IATA-accredited travel agency or reputable travel management company and possess excellent knowledge of airline reservations, ticketing, and customer service.

Key Responsibilities

• Handle domestic and international flight reservations, ticketing, reissues, refunds, and exchanges.


• Prepare accurate travel quotations and professionally curated itineraries.


• Coordinate hotel reservations, airport transfers, travel insurance, and other travel services.


• Process and follow up on visa applications and travel documentation.


• Liaise with airlines, hotels, embassies, consolidators, and other travel partners.


• Ensure all travel bookings are processed accurately and within agreed timelines.


• Resolve travel-related issues promptly while maintaining excellent customer satisfaction.


• Maintain accurate booking records and operational reports.


• Deliver exceptional support to both corporate and leisure travel clients.


• Stay up to date with airline policies, fare rules, and industry developments.

Requirements

• Bachelor's degree or HND in any relevant discipline.


• Minimum of three (3) years' experience in an IATA-accredited travel agency or reputable travel management company.


• Proficiency in Amadeus GDS is mandatory. Experience with Sabre GDS will be an added advantage.


• Strong knowledge of airline fares, ticketing, reissues, refunds, exchanges, and routing.


• Good understanding of visa processes and international travel requirements.


• Excellent communication, organisational, and interpersonal skills.


• Strong attention to detail and the ability to multitask effectively.


• Proficiency in Microsoft Office applications.


• Ability to work independently, meet deadlines, and perform efficiently in a fast-paced environment.

What We Offer

• Competitive salary.


• Performance-based incentives.


• Opportunities for learning, growth, and career development.


• A collaborative and supportive work environment.


• The opportunity to be part of a growing and innovative travel company.