• Application Deadline: Thu, 30 Jul 2026 00:00:00 GMT
• Position: CCTV Operator



• Job Type Full Time



• Qualification Secondary School (SSCE)



• Experience 2 - 3 years



• Location Lagos




• Job Field Security / Intelligence 
  
  

KEY RESPONSIBILITIES

• A CCTV Operator is responsible for monitoring surveillance cameras and ensuring the safety and security of a designated area or facility. 


• Continuously monitor multiple CCTV cameras and video feeds in real-time.


• Identify and assess any unauthorized or suspicious activities, intrusions, or safety concerns


• Maintain situational awareness and respond promptly to potential security breaches


• Notify appropriate personnel, such as security officers, law enforcement, or emergency services, in case of suspicious or criminal activities.


• Follow established protocols and procedures for responding to various types of incidents, including emergencies, thefts, or safety hazards.


• Record and document all observed incidents, activities, and actions taken during the monitoring shift.


• Maintain accurate and detailed logs, including time, date and descriptions of events.


• Review previous night footage, report findings immediately to the store CSO and record the same details of incident for reference purposes.


• Communicate effectively with store CSO, Store Manager, security personnel, supervisors, and other team members using radio, phone, or other communication devices.


• Provide clear and concise information about ongoing incidents and observations.


• Ensure the proper functioning of CCTV equipment, including cameras, monitors, recording devices, and software applications.


• Report any technical issues or malfunctions to the Store CSO and Store Manager and further report to the IT department for timely resolution.


• Register all technical faults on the CCTV system on the log book.


• Collaborate with other security personnel and operations departments to enhance overall safety, security measures and response strategies.


• Adhere to company privacy policies, guidelines, and legal regulations related to surveillance.


• Handle sensitive and confidential information in a responsible manner.

SKILL SET/COMPETENCIES

• Strong supervisory and Communication skill


• Strong observation skill


• Customer Service Focus to ensure positive shopping experiences


• Ability to work under pressure


• Should be able to maintain good inter-personal relationship with co-employees and others


• Strong attentive to details, a creative thinker and a good team player


• Able to multi-task, and manage time effectively


• Demonstrate ability to handle confidential and sensitive information


• High level of integrity is a must have.