• Application Deadline:
• Position: Operation & Growth Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Lagos




• Job Field Sales and Business Development 
  
  

About the Role

• We are seeking an experienced Operations & Growth Manager to oversee daily cleaning operations, supervise staff, ensure service quality, manage client relationships, and drive business growth for a fast-growing cleaning services company.

Key Responsibilities

• Manage daily cleaning operations and staff schedules.


• Recruit, train, and supervise cleaning personnel.


• Conduct site inspections to ensure service quality standards.


• Serve as the primary contact for clients and resolve complaints promptly.


• Respond to enquiries, prepare quotations, and convert leads into customers.


• Drive client retention, referrals, and repeat business.


• Monitor inventory, equipment, and operational expenses.


• Prepare and submit regular operational and performance reports.

Requirements

• Bachelor's Degree or equivalent qualification.


• 3 - 5 years' experience in the cleaning industry.


• Proven experience in operations management or staff supervision.


• Strong leadership, communication, and organizational skills.


• Experience in customer service and business development.


• Proficiency in Microsoft Office and Google Workspace.