• Application Deadline:
• Position: Consumer Sales Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 4 years



• Location Lagos




• Job Field Sales and Business Development 
  
  

Job Objective

• Responsible for communicating with potential customers through the telephone, to develop an effective pipeline of new business and achieve or exceed sales targets.

Job Duties & Responsibilities

• Responsible for attending to outbound sales enquiry calls and online sales chat with prospective customers.


• Aggressively make cold calls and sell to existing and prospective customers and the company's service solutions while achieving daily call targets.


• Processing online orders promptly, setting reminders, and following up with generated leads to build a relationship with prospective customers.


• Maintaining a good customer relationship with existing customers to enhance customer retention while managing churn customers to re-establish contact.


• Build and maintain a high level of product knowledge.


• Obtain new customers' information, payment, and process orders online promptly.


• Achieve and exceed sales targets in the area of subscribers and revenue consistently while converting prospective clients into long-term sales relationships and opportunities.


• Apply the ideal and professional phone etiquette.


• To carry out other duties as may be assigned by the Head of Department.

Requirements

• The job holder must have a Bachelor's Degree (Second Class Upper) or HND- Upper Credit in Business Administration, Marketing, or a related field with 2-4 years of work experience.


• Bachelor's Degree in Business, Marketing, or a related field with 1 year of work experience.

Knowledge, Skill, and Competencies:

• Pleasant and friendly mannerisms.


• Basic computer knowledge- the person should be adept in using search tools, a browser, and also be familiar with email features and the CRM solution.


• Excellent listening and communication skills (oral and written).


• Good negotiation and persuasive skills to aggressively cold call, follow up, and close sales.


• A proactive, self-motivated individual with the ability to work independently, yet a team player.


• Knowledge of Windows-based applications as well as various internet technologies.


• A fast learner with the ability to manage time effectively and work under pressure.


• Ability to adapt to change – meets the changing demands of the work environment.


• A sound knowledge of telephone etiquette.