We are seeking a proactive and experienced ICT Supervisor to oversee the Company's IT infrastructure, ensure system availability and security, provide technical support, and drive technology initiatives in a fast-paced fintech environment.
Key Responsibilities
Supervise daily ICT operations and provide technical support.
Manage and maintain the Company's IT infrastructure, networks, servers, and cloud services.
Monitor system performance, troubleshoot hardware, software, and network issues.
Implement cybersecurity measures and ensure data protection.
Manage user accounts, system access, backups, and disaster recovery.
Support software deployments, system integrations, and IT projects.
Liaise with external vendors and ensure compliance with IT policies and industry standards.
Requirements
Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related field.
Minimum of 4 years' relevant ICT experience, with at least 2 years in a supervisory role.
Experience in a fintech, banking, or financial services environment is an added advantage.
Strong knowledge of Windows/Linux administration, networking, Microsoft 365, cloud technologies, and cybersecurity.
Basic coding experience in any languages such as Python, PHP, JavaScript, Java, or C#, with the ability to support application troubleshooting, APIs, and system integrations.
Professional certifications will be an added advantage.
Skills:
Strong problem-solving and analytical skills.
Excellent leadership, communication, and interpersonal abilities.
Ability to work under pressure and manage multiple priorities.
High level of integrity, attention to detail, and a proactive mindset.