• Application Deadline:
• Position: Retail Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 7 - 10 years



• Location Lagos




• Job Field Sales and Business Development 
  
  

Job Summary

• The Retail Manager is responsible for driving the commercial performance, operational excellence, and profitability of assigned retail outlets.


• The role develops and executes retail growth strategies, optimizes store performance, ensures exceptional customer experience, and leads high-performing teams to achieve sales, inventory, and operational objectives while protecting the company's brand standards.

Key Responsibilities

• Develop and execute retail strategies to drive revenue growth, market share, and profitability.


• Lead the overall performance and daily operations of assigned retail outlets.


• Monitor sales, customer trends, and operational KPIs, implementing initiatives to improve business performance.


• Build, coach, and manage high-performing retail teams through effective performance management and talent development.


• Ensure superior customer experience and consistent brand execution across all stores.


• Oversee inventory planning, stock optimization, shrinkage control, and product availability.


• Drive visual merchandising excellence and effective execution of promotional campaigns.


• Manage store budgets, operational costs, and cash controls to maximize profitability.


• Ensure compliance with company policies, regulatory requirements, and operational standards.


• Collaborate with Commercial, Supply Chain, Marketing, and Finance teams to improve retail performance and execute growth initiatives.

Key Performance Indicators (KPIs)

• Sales and revenue growth


• Gross margin and store profitability


• Like-for-like sales growth


• Customer satisfaction and retention


• Inventory accuracy and stock availability


• Shrinkage and stock loss


• Employee productivity and engagement


• Operational compliance and audit scores

Qualifications 

• Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.


• 7–10 years' experience in retail operations, with at least 3 years in a managerial role.


• Proven track record of delivering sales growth, operational excellence, and team leadership in a retail environment.

Core Competencies:

• Commercial & Business Acumen


• Retail Operations Management


• Sales & Profitability Management


• Leadership & Talent Development


• Inventory & Supply Chain Management


• Customer Experience Management


• Data Analysis & Performance Reporting


• Strategic Planning & Execution


• Financial Management


• Stakeholder Management


• Decision-Making & Problem Solving


• Results Orientation.