Collection Team Leader at Co-matrix Collection Service Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 days ago

Additional Details

Job ID
155095
Job Views
23

Job Description






Responsibilities

As a team leader for a recovery officer job, your duties will include:




  • Supervising and coordinating the activities of the recovery team.

  • Setting performance goals and targets for team members.

  • Providing training and guidance to team members on recovery processes and techniques.

  • Monitoring the progress of recovery efforts and ensuring compliance with regulations and policies.

  • Handling escalated cases and resolving conflicts within the team.

  • Analyzing data and performance metrics to identify areas for improvement.

  • Reporting on team performance and presenting findings to management.

  • Developing strategies to optimize recovery processes and increase efficiency.

  • Ensuring that all recovery activities are conducted ethically and in accordance with legal requirements.



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