State Clinical Training Officer (SCTO) at MSI Reproductive Choices

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
2 hours ago

Additional Details

Job ID
156549
Job Views
23

Job Description






Description




  • The holder of this position will train and support a selected number of public sector providers across assigned states / locations to provide family planning services, especially Long Acting Reversible Contraceptions (LARCs) so that women in Nigeria have easy access to options of high-quality family planning services.

  • She / he will support in facility management assurance of client safety and satisfaction, demand creation, data reporting as well as stakeholder engagement within his/her location of operations.



 Responsibilities




  • Ensure effective and impactful training and supportive supervision of assigned providers addressing MSI Quality Assurance thematic areas.

  • Ensure competency of the providers in areas of counselling, infection prevention, medical emergency preparedness and services provision are maintained at a high level, documented, and properly conveyed in monthly reports.

  • Support / Lead in Advocacy Client Mobilization and External Relations

  • Ensure adequate supply of commodities as well as relevant procedural equipment, including overall support and management of these facilities.

  • Ensure MSI Nigeria’s data reporting and management procedures and guidelines/protocols are strictly followed.

  • Facilitates timely identification and reporting of incidents, ensures action plans are in place and lessons from resolved incidents are shared at SDPs.

  • In collaboration with the Regional Quality Assurance Advisor, plan and implement state level Quality audit, independent of the channel wide internal audit, and data from same for.



Training and Supportive Supervision:




  • Ensure all assigned providers are on competency level one all year round.

  • Conducts monthly or bi-monthly supportive supervision, coaching and mentoring of all trained providers based on needs.

  • Keeps the Continuous Supportive Supervision checklists and records, follows up on action plans and ensures updates are tracked and reported.

  • Must collate and maintain up-to-date training and competency data base for all team members supervised; use same to develop the Training Needs Assessment.

  • Support the preparation and submission of monthly and quarterly facility performance reports on training and quality assessment activities in assigned state.

  • Ensure facilities maintain and comply with quality across all areas of PSS Operations in line with established standards set by government of Nigeria and MSI Nigeria.

  • In collaboration with RM and Quality Advisor lead review meetings aimed at performance improvement, based on outcome of supportive supervision, mentoring and quality assessments findings using best practice at state level.

  • Documents best practices and / lessons learned from MSI Nigeria’s PSS operations.

  • Supports in logistic planning and delivery of clinical trainings with the most effective and efficient manner, ensuring maximum knowledge gain.



Supply and facility management:




  • Ensure zero stock of commodities in all assigned facilities including consumables during SSVs

  • Manage training supplies, in line with the medical supply distribution guideline.

  • Ensure the availability of clinical governance guidelines, manuals and job aids used by facilities in adequate quantity and track referral linkages of service utilization.

  • Facilitate, follow up and support facility referral and reporting of incidents related to FP and SA/PSC services.

  • Ensure all infection prevention materials are in place and in use.

  • Facilitates the availability of clinical supplies at SDPs and ensures expired stocks are not present at SDPs.



Advocacy Client Mobilization and External Relations:




  • In collaboration with the RM and Clinical Training and Quality Advisors, work with stakeholders, including Government, other Implementing Partners, and internal stakeholders within MSI Nigeria to achieve project and organizational deliverables.

  • Act as the focal person for MSI Nigeria at the state level, including representing MSI Nigeria at some level meeting/platforms where necessary.

  • Ensure the visibility and credibility of MSI Nigeria brand in the state.

  • Support development and maintenance of excellent relationships with government (SMoH), partners and other public institutions in the state with a view to strengthening MSN's impact and future funding opportunities at field level.

  • Ensure strong links between communication and community mobilization activities, at the systems level.

  • Work with providers and FP coordinator to identify viable creation options in line with MSI Nigeria’s Demand Creation strategy.



Data Reporting and Management:




  • Ensure all service data from assigned facilities are collected and reported into ORION by 3rd of the new month.

  • Ensure all service data entered ORION are correct, complete, consistent, within the reporting date and up to date.

  • Validate the data reported by the facilities and sign off before entry into ORION.

  • Comply with data validation rules, and timeline in ORION.

  • Ensure that all reported data are archived chronologically in the state offices for data audit purpose.

  • Be available throughout data entry review period and be prepared to make corrections in the entries between 2nd and 5th of the new month.

  • Must achieve model sites.

  • Conduct provider review meetings to mob-up data on need arises basis and report same for documentation according to the stipulated SOP for mop-up data archiving.

  • Working with RME unit, ensure assigned facilities/providers are trained on data reporting tools and ensure compliance as part of all SSVs.

  • Review all MIS data for accuracy before entry.

  • Ensure data reporting tools are available and in use in all assigned facilities all year round.

  • Develops integrated monthly reports capturing performance on team’s operations and clinical quality deliverables.

  • Where applicable, conduct monthly collation of Client Record Audits and completed client feedback forms and transfer to RMEA for analysis and records.

  • Conduct monthly facility level performance management including report rate analysis for each facility on within his/her supervision.



Leadership:




  • As a member of the operations team, demonstrate a strong commitment to MS mission and goals working with other team members and channels.

  • Ensure that a high level of communication is maintained with state team members including other MSI Nigeria departments.

  • Encourage a positive culture, work environment and attitude among team members in assigned state of coverage.



Others:




  • Any other duty as assigned by line manager and Regional Clinical Quality Advisor.



Required Qualifications




  • A Medical Doctor, Registered nurse or Midwife or other related areas in Medical Sciences.

  • Significant experience providing competency-based training and certification for providers ( Nurses / Midwives and Doctors) in modern methods of family planning.

  • Familiarity with the different cultural, social, and religious identities in Nigeria, international health, development issues and the international donor community.

  • Excellent communications, presentation, negotiation skills, Strong interpersonal, oral, and written communication skills

  • Technical Expertise in long-acting reversible contraception (LARCs), specifically IUD and Implants insertion and removal

  • Experience of providing training for national and International NGOs in Nigeria (Experience of DFID, USAID, Gates-funded projects, including working in a diverse team environment, preferred)

  • Experience managing facilities, clients and teams.

  • Willingness to frequently travel to project implementation sites.

  • Experience in the usage of computers and office software packages

  • Familiarity / Experience with the geography of the intervention states is desired.



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