Job Description
Purpose of the Role
- The Sales Manager is an experienced sales professional responsible for driving sales performance in key territories and managing high-value customer accounts.
- Acting as both a hands-on salesperson and a field mentor, the Sales Manager ensures strong customer relationships, consistent sales growth, and adherence to Company’s sales and service standards.
Key Responsibilities
- Achieve monthly, quarterly, and annual sales targets across assigned territories and accounts.
- Prepare daily, weekly, monthly, quarterly and annual sales forecasts and projections in line with the regional targets.
- Meet and exceed monthly, quarterly and annual sales and payments forecasts and budgetsManage and deepen relationships with key customers, distributors, and retail partners. Manages accounts receivables and ensures collections.
- Develop and supervise a strategic business and marketing plan in order to meet or exceed allocated sales targets
- Establishes sales objectives by creating a RTM sales plan and targets for regions/territories in support of national objectives. Increasing business opportunities through various routes to market.
- Provide coaching and field guidance to less experienced Sales Representatives.
- Drive product visibility, brand placement, and territory expansion initiatives.
- Collect and share market intelligence, including competitor activities and emerging opportunities.
- Ensure timely and accurate reporting of sales activities, targets, and field performance.
- Collaborate with Marketing, Logistics, and Customer Service to ensure customer satisfaction.
- Promote Company’s values through professionalism, accountability, and a strong customer-first mindset.
- Any other tasks as assigned from time to time.
Key Performance Indicators (KPIs)
- Achievement of assigned sales targets.
- Growth in key accounts and customer retention rate.
- Timeliness and accuracy of sales reports.
- Quality of field mentoring and peer support.
- Compliance with sales processes and ethical standards
- Customer satisfaction
Job Requirements
- Bachelor’s Degree in Marketing, Business Administration, Pharmacy, Life Sciences, Healthcare Management, or a related field.
- 3–5 years of experience in pharmaceutical, healthcare, medical sales, FMCG, or a related commercial environment.
- Strong understanding of the hospital and retail pharmacy market, including key decision-makers, procurement processes, distributors, and purchasing patterns.
- Strong knowledge of product promotion, sales presentations, customer engagement, and market activation.
- Proficiency in Microsoft Office and CRM/sales management systems.
Key Competencies:
- Strong interpersonal and negotiation skills, Proven ability to manage and grow key accounts, Coaching and team support mindset, Excellent communication and reporting skills, High self-motivation, integrity, and field discipline.