Courteous Hotel Porter at Greywood Hotels and Apartments

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
159620
Job Views
29

Job Description






Job Summary




  • We are seeking a courteous and reliable Hotel Porter to provide exceptional guest service by assisting with luggage, escorting guests, and supporting front office operations.

  • The ideal candidate will create a positive first impression and ensure guests feel welcomed and comfortable throughout their stay.



Key Responsibilities




  • Greet guests warmly upon arrival and assist with luggage handling.

  • Escort guests to their rooms and provide information about hotel facilities and services.

  • Assist with loading and unloading luggage during check-in and check-out.

  • Deliver messages, parcels, and room service items to guest rooms as required.

  • Maintain cleanliness and organization of the lobby and entrance areas.

  • Support the front desk team with guest requests and general inquiries.

  • Arrange transportation or assist guests with directions when needed.

  • Ensure prompt and professional service at all times.

  • Report any guest concerns, lost items, or suspicious activity to management.



Qualifications & Skills




  • Minimum of SSCE/OND or equivalent qualification.

  • Previous experience in hospitality or customer service (preferred).

  • Excellent communication and interpersonal skills.

  • Friendly, polite, and professional attitude.

  • Physically fit and able to lift and carry luggage.

  • Strong customer service orientation and attention to detail.

  • Ability to work flexible shifts, including weekends and holidays.



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