Dynamic Hotel Manager at Greywood Hotels and Apartments

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
159655
Job Views
29

Job Description






Job Summary




  • We are seeking an experienced and dynamic Hotel Manager to oversee all aspects of hotel operations, ensuring smooth daily activities and delivering exceptional guest experiences.

  • The ideal candidate will be a strategic leader with strong business acumen, excellent people management skills, and a deep commitment to hospitality standards.



Key Responsibilities




  • Oversee the daily operations of all hotel departments, including front office, housekeeping, food & beverage, maintenance, and security.

  • Develop and implement strategies to maximize revenue, profitability, and guest satisfaction.

  • Ensure compliance with health, safety, and hygiene regulations.

  • Monitor staff performance, provide training, and foster a positive work environment.

  • Handle guest complaints and feedback promptly and professionally.

  • Manage budgets, control expenses, and prepare financial and operational reports.

  • Develop and implement marketing, sales, and promotional strategies to boost occupancy and brand visibility.

  • Maintain high standards of hospitality and service across all areas of the hotel.

  • Coordinate with external vendors, suppliers, and stakeholders as needed.

  • Ensure the hotel complies with all legal and regulatory requirements.



Qualifications & Skills




  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

  • Proven experience (2+ years) in hotel management or senior hospitality leadership.

  • Strong leadership, organizational, and communication skills.

  • Excellent financial management and business development skills.

  • In-depth knowledge of hotel operations, sales, and marketing strategies.

  • Ability to work under pressure and resolve challenges efficiently.

  • High level of professionalism, integrity, and customer service orientation.

  • Willingness to work flexible schedules, including weekends and holidays.



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