Job Description
About the role
- You're a senior individual contributor who drives design excellence and strategic impact across multiple teams.
- You lead through craft mastery, strategic thinking, and influence, not through people management.
- You set direction, solve complex problems that span products, and multiply impact by raising the capabilities of designers around you
What you’ll do
- Lead design strategy for major product areas or cross-product initiatives
- Drive complex, ambiguous projects from discovery through launch across multiple teams
- Set design standards, patterns, and best practices that others follow
- Identify and solve systemic design problems across products
- Partner with senior product and engineering leadership on strategy
- Mentor and sponsor senior and mid-level designers (informally, no direct reports)
- Make critical design decisions that affect multiple teams
- Contribute significantly to design system strategy and evolution
- Represent design in organisational planning and cross-functional forums
- Identify strategic opportunities that weren't on the roadmap
What you bring
- Portfolio showing leadership and influence across multiple teams or products
- Proven track record of solving complex, ambiguous problems
- Deep expertise in visual design, interaction design, and systems thinking
- Strong research skills and ability to validate strategic decisions with evidence
- History of setting direction that others follow
- Experience mentoring and developing other designers
- Excellent stakeholder management and communication at senior leadership level
- Track record of identifying opportunities and driving them to completion
Requirements
- Mastery of design tools and advanced prototyping
- Ideally, 10+ years of product design experience with demonstrated strategic impact
- Strategic product thinking and strong business acumen
- Ability to influence without authority
- Comfortable operating with extreme ambiguity and creating clarity for others
- Strong facilitation skills for workshops and alignment sessions
- Can work autonomously for extended periods without guidance
- Makes high-stakes decisions
What you’ll get
- A leadership role in shaping the future of fintech - your work will impact millions of users.
- Career growth opportunities.
- A culture of experimentation - we encourage innovative thinking and rapid iteration.
- Competitive compensation and benefits.
- Remote-friendly work culture, with access to learning resources.
What to expect in the hiring process
- Application & portfolio review: we look for strong UX case studies that showcase process, research, impact, and leadership.
- Preliminary phone call with the recruiter: a brief conversation to discuss your background, interests, and expectations.
- Interview with a design team member: a discussion about your experience, approach to design, alignment with our mission, and a portfolio walkthrough.
- Design Challenge: an advanced exercise to assess problem-solving, UX/UI craft, and strategic thinking.
- Final executive conversation: a discussion with senior leadership about your ability to think strategically, collaborate across teams, and drive business and user impact through design.