• Application Deadline: Tue, 31 May 2022 00:00:00 GMT
• Position: Information Technology (I.T) Officers


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Lagos


• Job Field ICT / Computer 

Responsibilities

• Keep computer systems running smoothly and ensure users get the maximum benefit from them


• Install and configure computer hardware operating systems and applications


• Monitor and maintain computer systems and networks


• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues


• Troubleshoot system and network problems, diagnosing and solving hardware or software faults


• Replace parts as required


• Provide support, including procedural documentation and relevant reports


• Follow diagrams and written instructions to repair a fault or set up a system


• Support the roll-out of new applications


• Set up new users' accounts and profiles and deal with password issues


• Prioritise and manage many open cases at one time


• Test and evaluate new technology


• Conduct electrical safety checks on computer equipment.

Requirements

• First Degree from Computer Science or related field


• 1 - 3 years experience


• The ability to think logically


• A good memory of how software and operating systems work


• Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution


• The ability to work well in a team


• Problem-solving skills


• The ability to prioritise your workload


• Attention to detail.