• Application Deadline: Wed, 1 Feb 2023 00:00:00 GMT
• Position: Technology Specialist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 6 years


• Location Lagos


• Job Field ICT / Computer 
  

PRINCIPAL ACCOUNTABILITIES & RESPONSIBILITIES

• Update, Communicate and Implement the organization ICT strategy, operational plan, policies, procedures, systems and tools in consonance with the Institute’s ICT needs.


• Deploy the organisation’s ERP solutions;


• Maintain the CIPM’s Websites and portal;


• Provide a secure and efficient network infrastructure to support the organization’s software and systems;


• Recommend strategies, policies and procedures as they relate to IT systems and infrastructure by evaluating the outcomes, identifying problems, assessing trends and anticipating requirements;


• Work with appropriate staff/managers/fora on developing ICT strategy and annual operational plan, ensuring synergy with the organization’s strategy and direction;


• Ensure adequate plan for disaster recovery and/or back-ups of the organization’s data and information;


• Management and support of the organization telephone system (including deployment and support of VoIP and unified telecommunications solutions across multiple/international locations where required;


• Ensure efficient, secure and effective operation and performance of the organization network across all locations;


• Provide technical guidance and updates to other staff as required.


• Work with the line manager to lead negotiations, deliver SLAs and manage vendors on ICT related projects

KEY PERFROMANCE INDICATORS

Operational Targets

• Deployment, maintenance/management of the ERP solutions, Office 365, Cybersecurity solution, Backup and Recovery, Contact center, website portal.


• Management of IT operations

PERSON SPECIFICATION

Knowledge, Technical Skills and Attitudes

• Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with internal and external stakeholders who can provide information, assistance, and support to the business. - Ability to develops and maintain a vibrant, longterm network of relationships with individuals from multiple constituencies. - Has a successful track record of developing, managing, growing, and institutionalizing complex relationships on behalf of the company.  


• Communication: The ability to plan and deliver oral and written communications that make an impact and persuade their intended audiences.


• Emotional intelligence – being able to understand and manage your own and others’ emotions, and their effect on behaviors and attitudes.


• Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.


• Achieving results: Sets realistic targets for himself/herself and for the team; ensures availability of resources and supports staff members in achieving results. Monitors progress and performance; evaluates achievements and integrates lessons learned.

Experience

• Minimum of 6 years post-graduation experience on a similar role in a reputable organization

Qualifications

• Bachelor’s degree in computer science or any relevant discipline


• Member of Cisco and other ICT certification


• Relevant IT Management, Enterprise and Security Certification

Other Requirements

• Computer Literate: Excel, Word, Outlook


• Social Media Platforms


• Computer systems and programs


• Computer networks, network administration and network installation


• Computer troubleshooting


• Computer viruses and security Proficiency in the following:


• Microsoft Windows Server


• Microsoft Windows Client


• Microsoft Office


• Microsoft SQL


• Microsoft SharePoint


• Mobile devices technologies


• Network infrastructure concepts and technologies: DHCP, DNS, VPN (CISCO, Netasq)


• Website and Membership Portal


• ERP

Pay Range: (Annual Gross) N5M – N7M