Tech Support Staff at Walex Biz Nigeria Limited

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
33638
Job Views
113

Job Description



Job Description



  • Collect and document software requirements, proposals and design.

  • Manage websites availability and subscriptions.

  • Manage hosting and reseller platforms and client communications.

  • Liaise between sales team, Tech team, and clients.

  • Maintain customer relations, training and on-boarding.

  • Manage tech-related office licenses, purchases and subscriptions.

  • Document Service Level Agreements, Terms of Service and official information documents.

  • Follow up on development time-frames and deadlines

  • Manage all software repositories.

  • Document daily reports.


Job Requirements



  • OND, HND, or B.Sc in Computer Science or any related field.

  • At least 1 year experience working in a tech firm

  • Web hosting, hosting reseller platform & software development cycle is a must.

  • Basic knowledge of programming is an added advantage.

  • Excellent communication & time- management skills

  • Great poise & appearance.

  • Ability to work in a fast paced environment.

  • Excellent documentation skills.

  • Must be resident in Abuja


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