Tech Specialist (Sagamu) at International Breweries

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
34175
Job Views
144

Job Description



The key purpose of this role is to install and maintain computer systems and networks in order to ensure smooth operations while delivering IT support using a broad range of technologies.


Key outputs and responsibilities:



  • General user support of all company devices and software.

  • Setup and maintenance of all PCs, laptops and mobile devices.

  • Provide training and guidance to users on how to operate new software and computer equipment.

  • Monitor performance and maintain systems according to requirements.

  • Troubleshoot and provide resolutions to issues and outages.

  • Build an internal knowledgebase with technical documentation, manuals and IT policies.

  • Support, configure, maintain and upgrade our networks and in-house servers


Roles, Skills and attributes required:



  • Excellent knowledge of best practices around management, control, and monitoring of server infrastructure.

  • Experience with databases, networks (LAN, WAN) and patch management.

  • Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.

  • Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.

  • Excellent communication skills.

  • Resourcefulness and problem-solving aptitude.

  • Great at organising, prioritising and multitasking.


Qualifications & Experience:



  • Bachelor’s degree in computer science or related field.

  • Minimum of 2 years’ experience in a network admin, systems support or similar role.

  • IT Certification will be an advantage (e.g. ITIL, CCNA, CCNP, MCSA, MCSE).


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