• Application Deadline:
• Position: Information Technology Officer


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 1 - 2 years


• Location Lagos


• Job Field ICT / Computer 
  


• Salary Range ₦50,000 - ₦100,000/month
  

• Diagnose and solve hardware and software challenges


• Provide technical assistance/support where needed; ensuring the company’s devices (laptops, printers, servers, etc run smoothly


• Provide support, education & guidance in the deployment & maintenance of computer infrastructure and the diagnosis, and resolution of technical problems and issues


• Installing and configuring computer hardware, software, systems, networks, printers, and scanners


• Monitoring and maintaining computer systems and networks


• Responding in a timely manner to service issues and requests


• Providing technical support across the company (this may be in person or over the phone)


• Setting up accounts for new users


• Repairing and replacing equipment as necessary


• Testing new technology


• Possibly training staff on a monthly/weekly basis on what they should look out for while operating their systems

She/he must be able to provide the following I.T services:

• Hardware installation and maintenance


• Technology training


• Troubleshooting and technical support


• Software development


• Software as a service


• Information reporting


• Email services monitoring


• Network security


• Backup solutions


• Cloud services

TECHNICAL SUPPORT REQUIREMENT/SKILLS

• OND/HND/B.Sc. In computer science or other related disciplines


• 1-2 years experience in tech support or a similar job role


• Strong problem–solving skills


• Creative thinking and innovation


• Attention to details


• Team working


• Interpersonal and communication skills


• Experience in help desk software


• Must possess an excellent work ethics